Frequently Asked Questions
At JCTBC Virtual Solutions, we are passionate about helping you achieve true work-from-home freedom—giving you the flexibility, convenience, and financial growth you deserve. Below, you’ll find answers to some of our most frequently asked questions. Have a question that isn't covered here? Please feel free to reach out—we’re always happy to help!
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World-class companies outsource their customer service through Arise Virtual Solutions, and JCTBC Virtual Solutions serves as your bridge to these premier opportunities. After completing a simple certification process for the client of your choice, you'll answer incoming support calls straight from your computer setup. This model offers the perfect win-win: customers receive personalized, clear support, while you enjoy the freedom, flexibility, and rewards of running your own work-from-home business!
Working from home means saying goodbye to long commutes, workplace stress, and costly expenses like daily gas, professional wardrobes, or extra childcare. Instead, you gain the freedom to run your own home-based virtual business on your terms—setting your schedule, choosing your client partners, and working in complete comfort. To thrive, all you need is self-motivation, basic computer skills, and a dedication to your own success!
Partner your business with JCTBC Virtual Solutions today and let us connect you with some of the most prestigious companies! Want to talk to us on the phone? No problem! Fill out our Contact Us form and put in the best time for us to call you and we will call within 24 hours!
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Sadly, there are many scams out there. JCTBC Virtual Solutions is partnered with Arise Virtual Solutions which is a legitimate work-from-home opportunity. There are thousands of small businesses and their contractors who have enjoyed providing services to Arise for decades.
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You must legally reside in the United States and must be 18 years or older. You can provide your services from anywhere that is open to new applications. If you move, you are able to bring your work with you! How many jobs can you say that about?
*Currently our partner Arise is not accepting applicants from the following states: California, Colorado, Connecticut, District of Columbia, Maryland, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Pennsylvania, Vermont, Washington and Wisconsin. (This also means you are unable to service from these states if you were to move to one of these states)
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In order to partner with JCTBC Virtual Solutions and be given the opportunity to provide your services to clients, you must complete the following which is considered your investment into your own business.
The following are the startup costs:
Certification Course for the client you choose are FREE!
$30 background check fee (refunded after you complete certification**)
$50 refundable class deposit (refunded after you attend the first day of class)
These fee’s are paid to Arise Virtual Solutions, not JCTBC Virtual Solutions.
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There are dozens of client programs for which you can choose partner with. These are sales, customer service, technical support, email support and chat support clients.
By partnering with and working from home with JCTBC Virtual Solutions you will be able to choose the client you want to provide your services to, set your own schedule, no traffic jams and you get to work it your robe and slippers.
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Your compensation can be as little or as big as you make it. You choose the client that you want to service. Some choose their client for the compensation rate only. Some choose a client because they are open 24/7 and some choose a client that is super easy with less hourly pay. You set your own schedule and choose when and how much you work. Your paycheck is up to you!
There are some independent contractors making between $200–$1500+ bi-weekly!
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We have a low flat support fee is $45 per invoice which includes Arise 5% service fee per invoice. We pay our contractors on the 1st and 15th of the month. (top performers receive up to a 5% Arise service fee discount!)
JCTBC Virtual Solutions has to cover business costs including Partner fee’s, computers, bank fees, software costs, direct deposit fee’s and more. Our low, flat service fee allows us to provide you with support getting started, during your certification process and beyond. We want you to succeed!
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When you partner with us you are classified as an Authorized agent, Independent Contractor, Sole Proprietor and/or Freelancer and are responsible for your own taxes. JCTBC virtual solutions does not take any taxes out on your behalf. You will receive a 1099 at the end of the year if you made $600 or more.
Furthermore you are not eligible to receive unemployment, overtime or benefits as Authorized agents, Independent Contractors, Sole Proprietors and/or Freelancers when partnering with Arise and/or JCTBC virtual solutions.
The good news is your service fee also covers meetings with an in house tax specialist to go over what you are able to write off and what deductions you can take as an independent contractor.
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The admissions process takes as little as 1 day. Once you complete the admissions process and join the JCTBC Virtual Solutions team you then choose a client certification course. Realistically, it may be around 30 days or less before the class starts. Classes are typically around 30 days but some are as little as 3 days. Once certified you can start working immediately. Depending on how quickly you choose a class, it can take as little as 30 days to receive your first check!
Because you are self employed, you are in control on when and how much you work. Choose a client that has a contract that meets your needs. If you need to provide your services only during the daytime or would like a client that is open 24/7, you can choose to do so.
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JCTBC Virtual Solutions does pay for your time spent in a client certification course!
Some clients also offer Certification Completion Incentives up to $500!
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Follow each step carefully here.
Make sure you have a working computer that will meet JCTBC Virtual Solutions guidelines. See technical requirements here.
Purchase a USB headset for your certification class and for servicing most clients. This is a headset that plugs into your computer. See our recommendations.
You will receive an email once you have chosen a client with links to fill out your proof of servicing address, proof of identity, W9 form and Direct Deposit form. These forms must be completed before you are allowed to service a client.
You will be invited to join our private Facebook group. Facebook is where we make important announcements and offers. If you do not have a FB page, you can create one at www.facebook.com.
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If you are ready to get started, fill out the Contact Us form here. Or, you can go to our largest partner, Arise.com and register using our IB ID: 4010945. Make sure to also include our Agent number as the person that referred you, which is Agent# 8578762 (it will populate Jessica Chambers). You can also follow these step by step instructions here.
Should you have any further questions or concerns, please feel free to contact us. Also, visit our support page where you can find even more answers to frequently asked questions.
