Current WFH Opportunities
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Job description
We are seeking dependable and customer-focused individuals to join our team as Roadside Assistance Customer Service Agents. In this role, you will be the first point of contact for customers who need help while on the road. Agents assist drivers experiencing issues such as flat tires, dead batteries, lockouts, towing needs, and other roadside emergencies. Your primary responsibility will be to provide calm, efficient, and accurate assistance while coordinating service providers to resolve the customer’s issue quickly.
With JCTBC Virtual Solutions, this is the perfect opportunity to connect with this company, among other leading brands, so you can service their customers — from the comfort and safety of your home.
This type of flexibility means you take control of your income, your schedule, and get to work wherever it suits you — even from your own vacation destination!
What’s Needed to Provide Support for this Client
Inbound calls for assistance with bookings from client’s customers and client’s travel agent partners.
Possible outbound calls to client-designated internal support departments, client’s customers and / or client’s travel agent partners for status and clarification purposes.
Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.
Must-Have Qualities and Capabilities
Patience and empathy
Easily manage stress, able to work under pressure, and adapt to adverse situations
Be knowledgeable and friendly
Deliver eloquent customer service
Have experience working with users to identify the best solution
What It Takes To Succeed
You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience, and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations.
Excellent written, listening and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
No degree necessary. This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Get started by signing up to work as an agent for JCTBC Virtual Solutions.
Prior to servicing a client opportunity through the Arise Platform, a series of assessments and a virtual certification course must be successfully completed.
Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.
What You Need To Get Started
We’ll send you instructions to sign up on the Arise Platform
Select a client opportunity
Enroll in a certification course to prepare to service
Responsibilities
Answer Inbound calls
Make possible outbound calls to client-designated internal support departments for status and clarification purposes
Transfer inbound calls or outbound calls to other client-designated internal support departments or client account representatives
Qualifications
Must be able to pass a background check and drug screening
Must be able to work 15-20 hours a week (some clients have weekend requirements)
Must have a quiet distraction free work environment
Must have minimum computer specifications or better as needed by client (laptop or desktop)
Must have a USB headset with microphone (required for a certification training)
Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
Must have a phone service
Must be able to purchase a call center noise cancelling phone
Benefits
No commute!
Save gasoline expenses!
You can take your job with you (even if you have to relocate)!
You can work from the comfort of your home
Choose your own schedule
Establish yourself in the customer service telecommunications industry
About JCTBC Virtual Solutions and Arise
JCTBC Virtual Solutions helps connect call center companies in a virtual work force to many of the largest companies in the United States and the world. If you have ever thought of working from home by starting your own at home call center but had no clue where to start, we are here to help you! JCTBC Virtual Solutions Agents provide the service for US-Based Fortune 500 Companies. You have the choice to choose your clients and schedule from the comfort of your own home.
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with JCTBC Virtual Solutions.
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Job description
Assist members by scheduling Non-Emergency Medical Transportation (NEMT) to and from the member’s medical and dental appointments.
What’s Needed to Provide Support for this Client
Answer Inbound calls to assist members by scheduling Non-Emergency Medical Transportation (NEMT).
Patience and empathy
Easily manage stress, able to work under pressure, and adapt to adverse situations
Be knowledgeable and friendly
Deliver eloquent customer service
Have experience working with users to identify the best solution
What It Takes To Succeed
You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience, and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations.
Excellent written, listening and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
No degree necessary. This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Get started by signing up to work as an agent for JCTBC Virtual Solutions.
Prior to servicing a client opportunity through the Arise Platform, a series of assessments and a virtual certification course must be successfully completed.
Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.
What You Need To Get Started
We’ll send you instructions to sign up on the Arise Platform
Select a client opportunity
Enroll in a certification course to prepare to service
Responsibilities
Answer Inbound calls to assist members by scheduling Non-Emergency Medical Transportation (NEMT).
Resolve member NEMT issues such as ride reschedules, locating and scheduling alternative transportation providers, checking member benefit eligibility and more.
Move from one call type to another using the Function Keys in the client’s proprietary scheduling and contract management system.
Collaborate with various internal departments to effectively address and resolve transportation and eligibility issues.
Qualifications
Must be able to pass a background check and drug screening
Must be able to work 15-20 hours a week (some clients have weekend requirements)
Must have a quiet distraction free work environment
Must have minimum computer specifications or better as needed by client (laptop or desktop)
Must have a USB headset with microphone (required for a certification and servicing calls)
Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
Must have a phone service
Must be able to purchase a flash drive necessary to access the Arise Secure Desktop(ASD)
Must have webcam to use during certification only
Benefits
No commute!
Save gasoline expenses!
You can take your job with you (even if you have to relocate)!
You can work from the comfort of your home
Choose your own schedule
Establish yourself in the customer service telecommunications industry
About JCTBC Virtual Solutions and Arise
JCTBC Virtual Solutions helps connect call center companies in a virtual work force to many of the largest companies in the United States and the world. If you have ever thought of working from home by starting your own at home call center but had no clue where to start, we are here to help you! JCTBC Virtual Solutions Agents provide the service for US-Based Fortune 500 Companies. You have the choice to choose your clients and schedule from the comfort of your own home.
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with JCTBC Virtual Solutions.
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We are searching for dependable and customer obsessed individuals to join our team as Financial Technology Customer Service Agent.
What’s Needed to Provide Support for this Client
Strong ability to follow established processes and workflows to ensure compliance
Outstanding prioritization skills
Display patience and empathy
Skilled and efficient in writing and verbal communication
Provide knowledgeable, friendly, and eloquent customer service
What It Takes To Succeed
You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience, and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations.
Excellent written, listening and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
No degree necessary. This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Get started by signing up to work as an agent for JCTBC Virtual Solutions.
Prior to servicing a client opportunity through the Arise Platform, a series of assessments and a virtual certification course must be successfully completed.
Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.
What You Need To Get Started
We’ll send you instructions to sign up on the Arise Platform
Select a client opportunity
Enroll in a certification course to prepare to service
Responsibilities
Provide support for existing and prospective clients via inbound telephone calls.
Resolve concerns on retail, commercial, and online banking as well as bankcard, fraud, forgery, ID theft, policy, and procedural questions.
Identify cross-sell opportunities and make referrals as appropriate.
Provide accurate, confidential client service through bankcards, business online banking, or general servicing knowledge.
Qualifications
Must be able to pass a background check and drug screening
Must be able to work 15-20 hours a week (some clients have weekend requirements)
Must have a quiet distraction free work environment
Must have minimum computer specifications or better as needed by client (laptop or desktop)
Must have a USB headset with microphone (required for a certification and servicing calls)
Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
Must have a phone service
Must be able to purchase a flash drive necessary to access the Arise Secure Desktop(ASD)
Must have webcam to use during certification only
Benefits
No commute!
Save gasoline expenses!
You can take your job with you (even if you have to relocate)!
You can work from the comfort of your home
Choose your own schedule
Establish yourself in the customer service telecommunications industry
About JCTBC Virtual Solutions and Arise
JCTBC Virtual Solutions helps connect call center companies in a virtual work force to many of the largest companies in the United States and the world. If you have ever thought of working from home by starting your own at home call center but had no clue where to start, we are here to help you! JCTBC Virtual Solutions Agents provide the service for US-Based Fortune 500 Companies. You have the choice to choose your clients and schedule from the comfort of your own home.
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with JCTBC Virtual Solutions.
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Job description
We are searching for dependable and customer obsessed individuals to join our team as Financial Services Customer Service Agent
What’s Needed to Provide Support for this Client
Background in financial services, prepaid products, credit, or banking support.
Provided support to elderly, disabled, or financially vulnerable populations.
Familiarity with government benefits or helping callers with financial stress.
Able to support callers with low digital or financial literacy.
Ability to follow established processes and workflows to ensure compliance.
Empathetic, patient, and calm under pressure.
Non-judgmental and strong communication skills- both written and verbal.
Strong system navigation skills.
What It Takes To Succeed
You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience, and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations.
Excellent written, listening and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
No degree necessary. This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Get started by signing up to work as an agent for JCTBC Virtual Solutions.
Prior to servicing a client opportunity through the Arise Platform, a series of assessments and a virtual certification course must be successfully completed.
Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.
What You Need To Get Started
We’ll send you instructions to sign up on the Arise Platform
Select a client opportunity
Enroll in a certification course to prepare to service
Responsibilities
Provide customer support via inbound calls.
Resolve concerns related to prepaid debit and credit cards, including but not limited to: card activation, balances, disputes, lost/stolen cards, policies, and procedural questions.
Support federal benefit recipients by managing prepaid debit card accounts, resolving transaction disputes, checking balances, and handling reports of lost/stolen cards.
Assist with payroll card issues, fund transfers, and payment solutions.
Adhere to regulations and follow strict data protection protocols.
Provide accurate, confidential client services for bank cards, business online banking, or general servicing.
Qualifications
Must be able to pass a background check and drug screening
Must be able to work 15-20 hours a week (some clients have weekend requirements)
Must have a quiet distraction free work environment
Must have minimum computer specifications or better as needed by client (laptop or desktop)
Must have a USB headset with microphone (required for a certification and servicing calls)
Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
Must have a phone service
Must be able to purchase a flash drive necessary to access the Arise Secure Desktop(ASD)
Must have webcam to use during certification only
Benefits
No commute!
Save gasoline expenses!
You can take your job with you (even if you have to relocate)!
You can work from the comfort of your home
Choose your own schedule
Establish yourself in the customer service telecommunications industry
About JCTBC Virtual Solutions and Arise
JCTBC Virtual Solutions helps connect call center companies in a virtual work force to many of the largest companies in the United States and the world. If you have ever thought of working from home by starting your own at home call center but had no clue where to start, we are here to help you! JCTBC Virtual Solutions Agents provide the service for US-Based Fortune 500 Companies. You have the choice to choose your clients and schedule from the comfort of your own home.
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with JCTBC Virtual Solutions.